It was such a pleasure meeting you at the Lenders' Consortium Home Buyer Class on March 18th. As I mentioned to you in our conversation, it's not often that you find someone with the customer service skills that you presented to the potential homebuyers. You came from a position of contribution which always makes the reception of the information better. As a resident of Leon, I was enlightened by a lot of the information you presented during this session. Keep up the good work! It's appreciated!!!
When everything goes smoothly, the home appraisal is just another box to tick on a closing checklist. When the appraisal value is lower than expected, the transaction can be delayed or even canceled. Regardless of which situation you encounter in your home buying, selling or refinancing experience, a basic understanding of how the appraisal process functions can only work in your favor.
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After a lot of phone tag (due to my availability, not John's), he finally got me on the phone. We talked about what I was looking for, and John talked to me about the general process of appraisals for PMI evaluation, and the availability of those reports. He was open and honest and took his time to help me understand, knowing he was turning away a potential customer. In this day and age, it's so hard to find someone with the ethics necessary to turn away a potential customer. And as such, he has definitely earned my respect and future business (as well as my highest recommendations.
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